Ecumen Lakeview Commons Earns 2025 AHCA/NCAL Silver National Quality Award
By Corrine McCallum | July 8, 2025
Ecumen Lakeview Commons has received the 2025 Silver – Achievement in Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), marking a major milestone in its commitment to resident care and operational excellence.
The Silver Award is part of AHCA/NCAL’s National Quality Award Program, which recognizes long-term and post-acute care providers that demonstrate strong performance systems and measurable outcomes. Applicants must first achieve the Bronze – Commitment to Quality Award before advancing to Silver.
In 2025, only 209 organizations nationwide received the Silver Award, including a mix of long-term care communities, assisted living communities, and dual-service providers. This selective recognition places Ecumen Lakeview Commons among a national group of leaders in quality improvement and resident-centered care.
The award is based on the Baldrige Excellence Framework, a nationally recognized model that guides organizations in performance excellence through strategic planning, data-driven decision-making, and staff engagement.
“Achieving this level reflects a purposeful commitment to building better systems for the benefit of residents and staff,” said Cathy Bergland, AHCA/NCAL National Quality Award Board Chair.
This achievement highlights Ecumen Lakeview Commons’ ability to not only evaluate and enhance its own practices but also to create lasting improvements in resident experience and community operations.
“I couldn’t be more proud of our team at Ecumen Lakeview Commons,” said Brielle Khalar, Executive Director at Ecumen Lakeview Commons. “This award reflects not only their dedication and compassion, but also their commitment to continually learning, improving, and growing together. Every day, they put both our residents and each other at the heart of what we do – whether it’s through outstanding clinical care, genuine moments of connection, or the behind-the-scenes work that makes it all possible. This recognition affirms the heart, excellence, and hard work they bring to our community to ensure we’re always moving forward.”
The recognition comes as the next step toward the Gold – Excellence in Quality Award, the program’s highest honor, and serves as an important affirmation of the organization’s ongoing pursuit of excellence.
Ecumen Lakeview Commons will be formally honored during Delivering Solutions 25, the AHCA/NCAL Convention & Expo, taking place October 19-22, 2025, in Las Vegas.
About Ecumen
Ecumen is a nonprofit provider, developer and operator of award-winning living spaces and innovative services for older adults. Mission-driven since its founding in 1862, Ecumen’s legacy of service reflects a commitment to honoring those it serves. Ecumen is based in Shoreview, Minn., and operates properties and services in multiple states, and provides new development, management and consulting services. Housing options include independent living, assisted living, memory care, short-term rehabilitation and long-term care communities. Its diverse in-home and community-based services include home care, hospice, physical and occupational therapy, adult day services and an online durable goods medical store. For more information, visit ecumen.org.
About AHCA/NCAL
The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and development disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. For more information, visit ahcancal.org.