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WHAT ELSE CAN WE TELL YOU ABOUT HOME CARE?

HOME CARE — FAQ

SIMPLE ANSWERS TO COMMON QUESTIONS.

Sometimes the best place to get the care you need is right in the comfort of your own home. Learn more about non-medical and medical home care services, eligibility and how to support the work we do. Answers to the most common questions are listed below for your convenience.

About Home Care

  • Home Care provides a variety of medical and non-medical care services customized to meet individual needs and provided wherever you call home.
  • Customized care is provided by experienced professionals, including physical, occupational, and speech therapists, skilled nurses, and home health aides.
  • Medical Services include physical, occupational & speech therapies, skilled nursing, wound care, home health services, IV therapy, medication management, acute and chronic disease management, and more.
  • Non-Medical Services include light housekeeping, meal preparation, laundry, personal hygiene, bathing, grooming, dressing, and more.

Ecumen Home Care is provided in your home assuming it is located within our service areas surrounding our offices in Duluth, Litchfield, and Mankato. Learn more online or call us at 877-311-4997 to confirm your home is located within our service area.

Home care may be covered by Medicare, Medicaid, waivers, private pay, VA benefits, or other insurances.

One of the biggest things that sets Ecumen Home Care apart is our people. Our staff are long-term, dedicated caregivers who truly build relationships with the individuals they serve. Because of that consistency, clients see familiar faces and feel a stronger sense of trust and comfort.

We truly care about every client and are here for them in a meaningful, personal way. It’s not just about completing tasks—it’s about supporting each person’s well-being, dignity, and quality of life.

Our team is also known for always going the extra mile. Whether it’s taking a little more time to listen, helping with something unexpected, or simply making someone’s day brighter, our caregivers consistently show compassion and commitment beyond basic care.

That combination of experienced, long-term staff, genuine compassion, and a willingness to go above and beyond is what makes Ecumen Home Care stand out.

Eligibility

There are many instances when a person might choose to receive care in their home. Some examples include: when recovering from an injury or illness; when managing a new or worsening health condition; when at risk for falls; when additional help is needed to stay at home; when homebound.

This varies and is based on client need and/or their desire to have home care services.

Supporting Home Care Services

Ecumen Hospice is a 501(c)3 nonprofit organization and relies on donations to support our services and high-quality care. Contributions are fully tax-deductible.

We accept credit card donations at ecumengiving.org/giving.

We also accept cash or checks, employee matching gifts, gifts-in-kind, stock and estate or planned gifts. Cash and checks can be sent to: Ecumen Home Care, 3530 Lexington Ave N, Shoreview, MN 55126.

Ecumen Home Care relies on donations to help support our operations and programs dedicated to care. Your fully tax-deductible contributions to Ecumen Home Care help reduce economic disparities and costs, innovations in care and service delivery, team member education and training, and more.

Ecumen Home Care employees cannot accept personal gifts of any amount, including: cash, checks, gift cards, meals, event tickets, or other gifts. However, charitable donations to Ecumen Home Care may be made in honor of an Ecumen employee through our Grateful Hearts Program. Click here for a Grateful Heart form and more information.

SPEAK TO A HOME CARE EXPERT NEAR YOU

Call for more information or to schedule an in-home consultation.
877-311-4997 | homecareintake@ecumen.org

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